ALL RETURNS MUST BE APPROVED BY MODES WIRELESS.
If the item is damaged due to shipping, please notify us by phone or email. We can send replacements or store credit (no cash refund).
All products come with a 30 days manufacturer’s warranty. You may be responsible for a merchandise re-stocking charge of 20%.
All items must be returned in original containers with the manufacturer’s packaging, and in the same condition as they were received.
Merchandise returned within 15 days from the date of the items received will not incur a re-stocking fee. 50% within 31-60 days. Any items past 60 days from the date of purchase cannot be returned.
You have 15 calendar days to return an item from the date you received it to get a full refund.
After that, the customer is responsible for a merchandise restocking fee as the following:
– 16-30 calendar days – 15% charge
– 31-60 calendar days – 50% charge
– Over 60 days – No return is accepted
Screen protectors, Bluetooth, stereo handsfree/stereo headset and other personal products can’t ever be returned once opened.
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